Hardin Optical

Hardin Optical was in the midst of transition to second-generation family ownership. General Manager Michael Hardin reached out for support in developing a smart, cohesive strategy that aligned with Hardin’s vision to “Be the Premier State-of-the-Art Supplier of High Quality Precision Optical Components”, while keeping sight of their commitment to innovation, practical solutions, and the highest level of customer service. Hardin also sought assistance in navigating the changes required to transition from ISO 9001:2008 to ISO 9001:2015.

Hardin’s leadership team worked with OMEP to identify a strategic north star and assess their quality systems. OMEP then helped them focus on their core strengths that would help to lead the way – as well as identify any risks or gaps that must be reinforced to achieve success.

– Diversification of customer base and incubation of strategic partners
– ISO 9001:2015 certified
– Retooling of Quality program – including new internal audit team and streamlined procedures
– Cultural shift from isolated Quality function to engaging a broader team of in-house experts
– Meaningful cross-functional engagement in continuous improvement and corrective action

Learn about OMEP’s Process!